Chile has unique characteristics that make warehouse automation especially relevant: a mining industry operating in extreme zones (high plateau, desert, far south), a world-class wine industry with logistically complex wineries, and an export-driven agribusiness that needs precision cold-chain management. Across all of these sectors, the challenge is not only throughput or storage density: it is operating with few specialized workers, in areas with high staff turnover and extreme weather conditions. DELIE's ASRS systems, which STOKA integrates as a strategic partner in Chile and Argentina, are especially well suited to these conditions.
Mining warehouse automation in Chile: the challenge of the north
Mining operations in northern Chile (Regions II through IV) need spare-parts, materials and supplies warehouses that can run with minimal staff under extreme-altitude conditions. Staff turnover in these areas is high and labor costs are steep. An ASRS or VLM system for mining spare parts solves three problems at once: it reduces the headcount needed in the warehouse, minimizes inventory errors (critical when a single missing part can shut down a multimillion-dollar production line) and shields inventory from the extreme dust and temperature conditions of the environment. DELIE's VLMs and vertical carousels come in versions certified for airborne-dust environments (IP6X).
Automated winery warehouses: more capacity, less space
Chile's wine industry faces a particular challenge: production in areas such as Maipo, Colchagua or Casablanca is strongly seasonal, and wineries need to maximize storage capacity during harvest. High-density AS/RS racking makes it possible to store vertically without expanding the warehouse footprint, preserving the architectural character of the property and keeping land free for the vineyards. A shuttle system with controlled temperature (+10 °C to +18 °C) is the optimal solution for precision winemaking: it holds a constant temperature in the barrel or bottle store without the cost of an industrial-scale refrigerated chamber.
Cold chain in Chile: fruit and protein exports
Chile is the world's second-largest exporter of fresh fruit and one of the leading exporters of seafood. Both industries depend on an unbroken cold chain from harvest or catch all the way to the export container. DELIE's ASRS systems for cold rooms operate from -30 °C (frozen) to +4 °C (chilled) with the same equipment. For the refrigerated distribution centers at the ports of Valparaíso, San Antonio and Mejillones, automation reduces the warehouse's thermal load (fewer door openings, fewer people working in the cold) and increases capacity within the same footprint.
Why STOKA for automation projects in Chile
STOKA operates as a strategic partner in Chile, with an engineering team that serves projects across the entire country: from Arica to Punta Arenas. This is essential for mining projects in the north and operations in remote areas of the south: technical support does not depend on response times from Argentina or Asia. Chile's tax framework for imported capital goods also offers benefits: the VAT exemption on the import of capital goods for certain productive sectors applies to ASRS systems. As part of the project, STOKA handles the import permits and technical documentation in Chile.
Chile: the opportunity most automation providers are missing
Most warehouse automation providers have no local presence in Chile. STOKA does. If your mining, wine or agribusiness operation in Chile needs to automate a warehouse, the STOKA Chile team can visit your facilities, assess the operation and present a turnkey technical proposal on the same terms as in Argentina.
Frequently asked questions
Does STOKA offer technical service in Chile?
Yes. STOKA operates as an official strategic partner in Chile with a local engineering team for sales, installation and after-sales technical support. Projects in Chile are managed from Chile, not from Argentina.
Do DELIE systems qualify for Chile's VAT exemptions on capital goods?
ASRS systems imported for productive use in Chile qualify as capital goods. The VAT exemption for imported capital goods applies in certain sectors and under certain conditions. STOKA Chile handles the technical documentation required to certify the equipment's productive use.
Can an ASRS system operate at high altitude, such as at a mine?
Electrical and electronic equipment requires adaptation to operate above 3,000 m of altitude (lower atmospheric pressure affects motor cooling and heat dissipation). DELIE manufactures versions of its equipment specified for high altitude. The specific design is confirmed during detailed engineering.
How long does a project in Chile take vs. in Argentina?
The execution timeline is equivalent: 5 to 10 months from purchase order to start-up. Import logistics are handled through the port of Valparaíso or San Antonio. Integration with the local ERP (SAP, Oracle, etc.) follows the same process as in Argentina.